• Secondary Navigation 'Hire Purchase' links to /content/blackhorse/en-gb/home/car/hirepurchase

    • Secondary Navigation 'Lease Purchase' links to /content/blackhorse/en-gb/home/car/leasepurchase

    • Secondary Navigation 'Personal Contract Purchase' links to /content/blackhorse/en-gb/home/car/personalcontractpurchase

    • Secondary Navigation 'Product comparison' links to /content/blackhorse/en-gb/home/car/productcomparison

    • Secondary Navigation 'Hire Purchase' links to /content/blackhorse/en-gb/home/bike/hirepurchase

    • Secondary Navigation 'Personal Contract Purchase' links to /content/blackhorse/en-gb/home/bike/personalcontractpurchase

    • Secondary Navigation 'Product comparison' links to /content/blackhorse/en-gb/home/bike/productcomparison

    • Secondary Navigation 'Caravan Hire Purchase' links to /content/blackhorse/en-gb/home/caravans/hirepurchase

    • Secondary Navigation 'Caravan Personal Contract Purchase' links to /content/blackhorse/en-gb/home/caravans/personalcontractpurchase

    • Secondary Navigation 'Motorhome Hire Purchase' links to /content/blackhorse/en-gb/home/caravans/motorhomehirepurchase

    • Secondary Navigation 'Motorhome Personal Contract Purchase' links to /content/blackhorse/en-gb/home/caravans/motorhomespersonalcontractpurchase

    • Secondary Navigation 'Payments' links to /content/blackhorse/en-gb/home/help-support/payments

    • Secondary Navigation 'End agreement' links to /content/blackhorse/en-gb/home/help-support/end-agreement

    • Secondary Navigation 'Vehicle' links to /content/blackhorse/en-gb/home/help-support/vehicle

    • Secondary Navigation 'Online account' links to /content/blackhorse/en-gb/home/help-support/online-account

    • Secondary Navigation 'Manage agreement' links to /content/blackhorse/en-gb/home/help-support/manage-agreement

    • Secondary Navigation 'Money worries' links to /content/blackhorse/en-gb/home/help-support/money-worries

    • Secondary Navigation 'Bereavement' links to /content/blackhorse/en-gb/home/help-support/bereavement

    • Secondary Navigation 'Complaints' links to /content/blackhorse/en-gb/home/help-support/complaints

    • Secondary Navigation 'How to apply' links to /content/blackhorse/en-gb/home/why/apply

Help and support

Payments

Ways to pay

Overpayments

Payment not showing

View all payments help

End of agreement

HP agreement

PCP agreement

End agreement early

View all settlement help

Vehicle

Looking after vehicle

Vehicle stolen

Vehicle crashed or damaged

View all vehicle help

Managing agreement

About your agreement

Nominate someone to talk to us

View all agreement help

Complaints

Vehicle complaints

Commission complaints

All other complaints

Online account

Find out what you can do in your online account and get help with any issues logging in or setting up an account.

 

Online account help

Support when you need it most

Money worries

If you're worried about making your payments, see how we can help.
 

Help with money worries

Accessibility help

Need large print or braille or want help and support in another language?
 

Improve your accessibility

Bereavement

Need to know what to do next? We're here to help.
 

Agreement holder has died