End of personal contract purchase agreement
Your options
At the end of your Personal Contract Purchase (PCP) agreement, you have 4 options.
- If you don't choose 1 of the 4 options in your online account, we'll assume you're keeping your vehicle.
- We'll take the optional final payment by Direct Debit on your final payment date.
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In the end of contract option page, choose refinance. This will apply to refinance your optional final payment.
The information you give us and your credit profile will decide if we’ll offer you the finance.
If we do, you’ll need to pay a £10 purchase fee. It’s automatically added to your last monthly payment, so you don’t need to do anything.
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Go to a dealer and tell them what your final optional payment amount is. You'll need to agree a part exchange value for your vehicle with them.
Making the payment – Once you’ve agreed terms with a dealer or third-party company to settle your account they need to pay the final optional payment before the end of your agreement.
It can take up to 3 working days for the payment to show on your account.
Your account is settled – you can arrange with the dealer to give them your old car, and take your new one.
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If you don’t want to keep the vehicle and pay the final optional payment, you can give it back to us.
The vehicle must be in good condition and within the agreed mileage to avoid any charges.
View the Good Condition Guide (PDF, 1.2MB)
Tell us you want to give the vehicle back and arrange for it to be collected.
Make your last monthly payment.
We collect the vehicle around the final payment time.
You'll need to pay the optional final payment.
You can log in to see the final payment amount.
If you pay by Direct Debit, the final payment will be taken automatically on your last payment date. Or you can make a debit card payment online. Maximum payment with debit card online is £30,000. We don't take credit cards. There are other ways to pay.
You’ll need to pay a £10 purchase fee. It’s automatically added to your last monthly payment, so you don’t need to do anything.
End agreement early
If you want to end your PCP agreement early, you can. Options include keeping the vehicle or giving it back to us.
Still need help?
If you've not found what you need, you can get in touch.