Vehicle crashed or damaged
Your vehicle could be damaged for many reasons.
You could have a crash with another vehicle, hit a static object, or your vehicle could be vandalised.
Cars, caravans or motorhomes
If you have a car, your insurance must be fully comprehensive, so your insurer should pay for repairs.
Motorcycles
If you’ve chosen third party, fire, and theft insurance, your insurance won’t cover the costs to repair your motorbike, unless the crash wasn’t your fault and you can claim from the other party’s insurance company.
GAP insurance
You can decide to get GAP (Guaranteed Asset Protection) insurance. This insurance covers the difference between the value of your vehicle now and what your insurance company will pay out. The GAP insurance should cover the depreciation amount.
If you have GAP (Guaranteed Asset Protection) insurance, it can help to reduce the difference between the value of the vehicle now it's depreciated and the amount you paid for you. This insurance must be bought before your vehicle is crashed or damaged.
Vehicle written off
If your vehicle is written off, also known as total loss, by your insurance company, tell us as soon as you can. You can call us on 0344 824 8888. We’re open Monday to Friday, 9am to 5pm.
Still need help?
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