Get in touch
Talk to us
Call us on 0344 824 8888
Lines are open Monday to Friday 8:30am - 6:00pm and Saturday: 9:00am - 1:00pm.
If you need to use a textphone, you can call using the Text Relay Service. Please dial 18001 followed by the phone number above
*Calls will cost no more than a UK national rate call to 01 or 02 telephone numbers and will count towards inclusive UK call minutes provided in telephone and mobile contracts. Calls may be recorded or monitored to help us improve our service.
Help and support for money worries
If you’re experiencing money worries, we have a dedicated team of people to support you.
Other ways to get in touch
You can write to us:
Black Horse Finance
St William House
Please include a telephone number so we can call you if we need to.
Managing your account FAQs
Need to add a new phone number? Need help requesting a statement or changing your payment day?
Other topics include support creating an online account and help with log in problems.
Your agreement FAQs
If you have a question about managing your agreement with us, this article will help.
Topics covered: during my agreement, looking after my vehicle and end of agreement.