IT system helpdesk for tech queries

We support over 4,500 dealers across the UK and are here to help whenever you need us.

For technical issues

Please call the IT Help desk on 0344 824 0863

To reset your online password, please use the self service password reset functionality within LUC or Finance Online.

Opening hours

  • Monday to Friday 7:45am - 7:00pm
  • Saturday 8:00am - 6:00pm
  • Sunday    9:00am - 4:00pm

New business processing

Finance Online and LetsUConnect queries related to proposals or funding, including decision queries and settlement requests.

Get in touch

Contract hire (car only)

Get in touch for vehicle quotations, underwriting decisions and other general enquiries.


Get in touch

Customer services

If you are a Black Horse customer, find out how to get the help and support you need.


Customer support