Contact and support

We support over 4,500 dealers across the UK and are here to help whenever you need us.

New business processing

Finance Online and LetsUConnect queries related to proposals or funding, including decision queries and settlement requests.
 

Get in touch

IT system helpdesk for technical queries

If you are experiencing technical issues with any of our systems, find out how to get the help and support you need.
 

Get help and support

Car, bike and leisure materials

View materials to support you and your customers, including product guides, infomational videos and financial promotion guidelines.

View our support materials

Customer services

If you are a Black Horse customer, find out how to get the help and support you need.

 

Customer support

Contract hire (car only)

Get in touch for vehicle quotations, underwriting decisions and other general enquiries.

 

Get in touch
 

​​​​​​​Vulnerable customers - guidance for dealers

This document has been designed to help you to identify and support customers who may have specific needs as a result of a vulnerability.

View the guide (PDF, 750KB) PDF opens in a new tab.