Finance Online / EQUIPS / LUC HELPDESK

We support over 4,500 dealers across the UK and are here to help whenever you need us.

Please call the Finance Onlinee-Quips / LUC Helpdesk on 0344 824 0863 if you are experiencing issues with the Finance Online / e-Quips / LUC system.

To reset your online password, please use the self service password reset functionality if you have registered your details previously, otherwise please email us at

Opening hours
Monday to Friday 7:45am - 7:00pm
Saturday 8:00am - 6:00pm
Sunday    9:00am - 4:00pm

New Business Processing

Get in touch about new proposals or funding, including decision queries, settlement requests and proposal revisions.

Local Support
(Leisure Only)

We support Tourer, Motorhome and Holiday Home dealers across the UK. Find the contact details of your local Black Horse account manager here.

Finance Online / EQuips / LetsUConnect Helpdesk

If you are experiencing issues with our Finance Online,  eQuips or LetsUConnect systems, find out how to get the help and support you need.

New Dealer Signup

Ready to drive your business?
Register your interest to become part of the Black Horse dealer network.

Contract Hire
(Car Only)

Get in touch for vehicle quotations, underwriting decisions and other general enquiries.

Customer Services

If you are a Black Horse customer, find out how to get the help and support you need.


It's quick and easy and we will be on hand to support you all the way