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LETSULEARN PREMIUM
See the business benefits of our enhanced online staff training programme.
The benefits of good quality finance training can be felt across your business, leading to:
Positive & professional finance presentations in line with FCA guidelines and expectations
Enhanced customer satisfaction
Developed and motivated employees
LETSULEARN PREMIUM
LetsULearn Premium gives users access to a range of learning above and beyond the mandatory Our Regulated Process course.
It continues to share important training on affordability, sustainability, product suitability, financial promotions, and vulnerable customers – vital themes your staff need to understand to comply with FCA regulation.
There is also learning which will build capability and competence in other areas including:
Finance product and presentations – covering topics such as regulatory guidelines, effective finance presentations and sales & social media
Front line management and supervisory skills
Personal skills – including presentation, time-management, negotiation and digital awareness
As the time of your team is precious users benefit from being able to identify relevant learning via:
Pathways, which group similar content making appropriate learning easier to locate
A learning gap analysis tool
DIRECT SUPPORT OF ONLINE TRAINING
With the materials and content hosted online users can access at a time to suit themselves and revisit as many times as they want, meaning:
It’s convenient for them and you
They can learn at their desks - without needing to leave the dealership
New employees can start completing training courses as soon as they join your organisation
The learning modules are supported by an ongoing programme of live online events, offering real time interaction with trainers to complement understanding.
DEALERSHIP BENEFITS
LetsULearn provides access to management information - including monitoring of course completion along with the ability to record Continuous Professional Development (CPD Hours).
Importantly, LetsULearn Premium allows you to focus on your business’s growth and management, while knowing your staff have the skills to present finance agreements with confidence.
To support our commitment of working together on regulation, providing the best customer experience and delivery of good customer outcomes LetsULearn Premium is now available to all LetsULearn users at no additional cost.
For more information speak to your Account Manager.
Finance provided by Black Horse Limited, St William House, Tresillian Terrace, Cardiff CF10 5BH.
Black Horse Limited Registered in England and Wales with registered number 661204.
Registered Office: 25 Gresham Street, London EC2V 7HN