Laura Sandle, Director,
Sandles Car Supermarket
Post-lockdown surge in sales is easing
Inflated auction prices are a big challenge
Furlough scheme continues to allow staffing flexibility
Some COVID-19 safety measures actually boost customer experience
Online propositions such as CarZam are a concern
Having worked with dealers throughout the pandemic, we’re committed to sharing their experiences of COVID-19, both on their businesses and the industry as a whole. We hope their insights will put your own situation into context and provide food for thought to help you continue adapting.
In the first of a series of conversations with dealers, we spoke to Laura Sandle of Sandles Car Supermarket, a mid-size dealership usually offering 500-600 cars from their base in Kings Lynn. We interviewed her in late July 2020 about how the business has been faring both during and after lockdown.