Customer Information
Settlement details
To obtain a settlement figure on your account please call our customer services department on 0870 242 7878. Using our automated service you can obtain a figure instantly, a copy will then be sent to you in the post.
Make a Payment
You can pay us using phone banking, internet banking or over the counter at any bank using the following details. Please ensure that you put the payee as “Black Horse finance” and quote your agreement number as a reference.
Paying at Bank Sort code: 30 00 00 Account No: 00310239
Internet Banking Sort Code: 30 15 99 Account No: 00024553
Contact Us
We are always happy to hear from you.
You can use the various methods to contact us as detailed below.
To discuss the options available for financing your next car please use our Dealer Locator to search for your nearest Black Horse supporting dealer and they’ll be pleased to provide you with a quotation.
Contact Us by Mail
Please write to us at:
St William House
Tresillian Terrace
Cardiff
CF10 5BH
Contact Us by Telephone
Existing Customer? Call Customer Services on 0870 242 7878
For changes and information on your existing account, or to discuss new loan proposals, please call 0870 242 7878. Automated services are available for settlement figures and to make a payment.
Lines are open
Monday to Friday - 8.30am till 6pm
Saturday - 9am till 1pm
Sunday - Closed
(Excluding all UK bank holidays)
Unable to pay? Call the Collections Contact Centre on 0870 240 2262
If you are experiencing payment difficulties or currently have a reduced payment option in place, please call 0870 240 2262. An automated service is available to make a payment.
Lines are open
Monday to Friday - 8.30am till 7pm
Saturday - 9am till 1pm
Sunday - Closed
(Excluding all UK bank holidays)
Contact Us by Email
Please use the form below. Enquiries will be responded to within 48 hours. If you enquiry is urgent please call us on one of the phone numbers above.