Customer Information

 

Settlement details

 

To obtain a settlement figure on your account please call our customer services department on 0844 824 8888. Using our automated service you can obtain a figure instantly, a copy will then be sent to you in the post.

 

Make a Payment

 

You can pay us using phone banking, internet banking or if you have a Black Horse paying in slip over the counter at any bank.

 

Please ensure that you put the payee as “Black Horse finance” and quote your agreement number as a reference.

 

Internet Banking           Sort Code: 30 15 99                Account No: 00024553

 

 

Contact Us

  

We are always happy to hear from you.

 

You can use the various methods to contact us as detailed below.

 

To discuss the options available for financing your next car please use our Dealer Locator to search for your nearest Black Horse supporting dealer and they’ll be pleased to provide you with a quotation.

 

Contact Us by Mail

 

Please write to us at:

 

St William House

Tresillian Terrace

Cardiff

CF10 5BH

 

Contact Us by Telephone

 

Existing Customer? Call Customer Services on 0844 824 8888

 

For changes and information on your existing account, or to discuss new loan proposals, please call 0844 824 8888. Automated services are available for settlement figures and to make a payment.

 

Lines are open

Monday to Friday - 8.30am till 6pm

Saturday - 9am till 1pm 

Sunday - Closed

(Excluding all UK bank holidays)

 

Unable to pay? Call the Collections Contact Centre on 0844 824 8822

 

If you are experiencing payment difficulties or currently have a reduced payment option in place, please call 0844 824 8822. An automated service is available to make a payment.

 

Lines are open

Monday to Friday - 8.30am till 7pm

Saturday - 9am till 1pm 

Sunday - Closed

(Excluding all UK bank holidays)